Privacy Policy for Telvem

1. Information We Collect

We collect the following types of information:

• Device ID: We collect your device's unique identifier to manage free fortune generation limits and ensure fair use.
• Email Address: When you log in using your Google account, we collect your email address. This is necessary for enabling features related to purchased fortune generations.

2. How We Collect Information

• Device ID is collected via a Flutter device identification plugin upon app launch.
• Email Address is collected when you authenticate using Google Login.

3. How We Use Your Information

We use your information solely for the following purposes:

• To manage user access and free/premium feature limits
• To enable personalized services like saved fortune histories
• For basic analytics to understand app usage behavior (e.g., most used screens)

We do not use your data for advertising, and we do not sell or rent your information.

4. Purchases and Refund Policy

Telvem may offer in-app purchases for premium fortune generations. Please note:

• All purchases are final and non-refundable, including in cases of unused or partially used credits.
• The cost of each purchase covers real-time AI processing and external services that we pay for on your behalf.
• By making a purchase, you agree to this no-refund policy.

Please ensure you fully understand and agree to the features being purchased before confirming a transaction.

5. Data Sharing and Storage

We do not share your data with third parties.

All collected data is securely stored in our private MongoDB database environment. Only authorized personnel have access for app maintenance and support.

6. Data Security

We implement reasonable safeguards to protect your information, including encryption and secure authentication practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You can request to:

• View the personal data we have about you
• Delete your data permanently
• Withdraw consent for data collection (note: this may disable app functionality)

To make such a request, contact us at the email below.

8. Children's Privacy

Telvem is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our app store listing with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: